Whether equipment is arriving as a purchase or a rental delivery, a quick verification at handover catches problems while they're still easy to resolve — before equipment is deployed and any dispute becomes harder to untangle.
Check the unit, battery pack count, and charger match what was specified in the quote — see our reading a quote guide for what's typically included versus priced separately, and confirm nothing expected is missing from the delivered kit.
Confirm you receive warranty documentation, and for rentals, a clear record of the unit's condition at handover — useful reference if a condition dispute comes up at the end of a rental period.
Photograph the unit's condition at both delivery and return — a simple step that protects both parties if there's ever a disagreement about pre-existing wear versus damage during the rental period.
Do a basic functional test — power on, full mast extension, brightness modes — as part of handover rather than discovering an issue for the first time when equipment is needed on-site. See our troubleshooting guide if anything doesn't check out.
The unit, battery pack count, and charger — confirm they match what was specified in the quote, since standard kits can vary in what's included versus priced separately.
Shipping damage, smooth mast extension/retraction through its full range, battery packs seating correctly with a charge, and any accessories or remotes being present and functional.
Warranty documentation, and for rentals, a clear record of the unit's condition at handover — useful if a condition dispute comes up at the end of a rental period.
It protects both parties if there's ever a disagreement about pre-existing wear versus damage that occurred during the rental period.
What's often priced separately, and how to compare quotes fairly.
Read More →When renting makes sense vs when ownership pays off.
Read More →A first-response guide to common issues before requesting service.
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